Shipping policy
Shipping Policy
We are committed to ensuring that your order is processed, packaged, and delivered with the utmost care. Please read our shipping policy below for important details about how we handle shipping.
Processing Time:
All orders are processed within 2-4 business days after payment is confirmed. As each piece of jewelry is carefully crafted, please note that some items may take longer to process, especially for custom or made-to-order designs. For these items, the estimated processing time will be clearly indicated on the product page.
Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Methods and Delivery Times:
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Please note that delivery times are estimates and may vary depending on your location and other external factors such as weather or carrier delays.
Shipping Rates:
Shipping rates are calculated based on the destination, size, and weight of your order. The final shipping cost will be displayed at checkout before you complete your purchase.
International Shipping:
We currently offer international shipping to select countries. International shipping times and rates vary based on the destination. Please note that customers are responsible for any customs duties, taxes, or additional fees that may apply to international shipments.
Packaging:
Each order is carefully packaged to ensure it arrives safely. We take pride in offering beautiful packaging that reflects the quality of our jewelry.
Order Tracking:
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. If you have any questions or concerns regarding the status of your order, please feel free to contact us.
Delivery Issues:
While we strive to ensure prompt and safe delivery, once your package leaves our hands and is with the carrier, we are no longer responsible for delays, damage, or loss during transit. Please contact the carrier directly for issues related to shipping delays or lost packages.
If your package is returned to us due to an incorrect address or failure to pick up from the carrier, you may be responsible for the additional shipping cost to re-send the item.
Contact Us:
If you have any questions regarding shipping, delivery times, or order status, please contact us at kiki@kikikannibal.com